Infinite AV Solutions Pty Ltd
Terms & Conditions

These are the Terms and Conditions of Quotation and Sales (“Terms and Conditions”) of all products supplied and installations completed by Infinite AV Solutions Pty Ltd (ABN: 40 666 864 964), except as otherwise expressly agreed upon in writing between a duly authorised officer of Infinite AV Solutions and the customer, the following Terms & Conditions shall apply notwithstanding any provisions to contrary which may appear on any document or agreement between the Customer & Infinite AV Solutions


“Customer” means the person/s or business placing the order for Works and/or products supplied by Infinite AV Solutions to the Customer as specified in any invoice, document or order. The Customer warrants that they have the power to enter into this agreement and has obtained all necessary authorisations to allow them to do so. 

“Infinite AV Solutions” means the Company supply the products and completing the Works who’s business name and ABN appears on the quotation, invoice, receipt provided to the Customer. 

“Quotation” means any document containing a price for Works, including but not limited to Tax Invoices, Quotations generated by computer or handwritten quotations. 

“Works” means any service rendered, products delivered or any future and completed works done by Infinite AV Solutions

    1. All orders placed with Infinite AV Solutions shall only be accepted subject to these Terms and Conditions. The Customer has exclusively accepted and is immediately bound by these Terms and Conditions if the Customer places an order for the product/s or services, signs/accepts any Quotation, pays the deposit, continues to provide instructions and/or accepts the product/s or Works.
    2. Infinite AV Solutions may, at any time, alter these Terms & Conditions and such altered Terms & Conditions shall apply after notification by Infinite AV Solutions to the Customer. 
    1. If there is any error or omission in the Quotation, Infinite AV Solutions reserves the right to change the contract sum on the Quotation. This clause applies even if the Quotation has been accepted by the customer. Prices quoted are subject to final costing assessment by Infinite AV Solutions. 
    2. Upon acceptance of the Quotation by the Customer, Infinite AV Solutions may require a deposit to be paid prior to any Works being commenced by Infinite AV Solutions. This deposit is at the sole discretion of Infinite AV Solutions. 
    3. Notwithstanding any other clause, the contract sum on the Quotation will only be valid for 30 days from the date of the quotation. Infinite AV Solutions reserves the right to make any changes to the Quotation if the 30 days lapses.
    4. At Infinite AV Solutions sole discretion a portion of or the full amount of the deposit may be non-refundable. The amount that is non-refundable is a true estimate of costs and expenses spent to date.
    5. Infinite AV Solutions reserves the right to make any changes to the quotation including but not limited to the contract sum if either: (i) a variation is requested by the Customer, or (ii) a Quotation has not been fulfilled within 30 days of the date the Quotation was produced. Any variation from the quotation, schedule works or specifications will allow Infinite AV Solutions the right to stop the progress of any works until Infinite AV Solutions and the Customer agree to changes. Payment for all variations must be made in full at the time which they are raised.
    6. After Infinite AV Solutions accept your order, you may not cancel the order unless Infinite AV Solutions agree in writing. Infinite AV Solutions reserve the right to supply an order in full or only in part.
    1. The customer shall make payment within 14 days of the invoice date, unless otherwise agreed in writing by both Infinite AV Solutions and the Customer. 
    2. If the customer fails to make payment in accordance with clause 4(A), Infinite AV Solutions shall be entitled to:
      1. Require the payment of cash upon delivery and commencement of any further Works;
      2. Charge default interest at the rate of 5% per annum on all overdue amounts (including late payment charges and amounts other than the contract sum) calculated on a day to day basis on any monies due but unpaid, such interest to be computed from the due date for payment AND the parties agree that such default is not a penalty but is a true measure of damages incurred by Infinite AV Solutions.  Payments received from the Customer will be credited first against any default interest and all such charges shall be payable upon demand;
      3. Claim from the Customer all costs relating to any action taken by Infinite AV Solutions to recover moneys or goods due from the Customer including, but not limited to, any legal costs and disbursements on a solicitor-client basis;
      4. Cease any further Works for the Customer and terminate any agreement in relation to services and/or products that have not been provided or delivered; and
    3. The Customer shall not be entitled to set off against, or deduct from the contract sum, any sums owed or claimed to be owed to the Customer by Infinite AV Solutions nor to withhold payment of any invoice because part of that invoice is in dispute.
    1. Any date or time quoted for delivery and completion of the Works is an estimate only and Infinite AV Solutions shall endeavour to complete the Works at a time or times required by the Customer, but failure to do so shall not confer any right of cancellation, termination or refusal of delivery on the Customer’s part or render Infinite AV Solutions liable for any loss or damages directly or indirectly sustained by the Customer as a result thereof.
    2. The Customer will not be relieved of any obligation to accept or pay for products by reason of any delay in delivery or any strike, lockout, unavailability of raw materials, accidents to machinery, differences with workmen, breakdowns, shortages of supplies or labour, fires, floods, storm or tempest, transport delays, acts of God, restrictions or intervention imposed by any Laws, regulations, Governments or agency’s thereof and any other cause beyond the control of Infinite AV Solutions or any other cause whatsoever.
    1. The customer shall examine the products immediately after delivery and Infinite AV Solutions shall not be liable for any misdelivery, shortage, defect, or damage unless Infinite AV Solutions receives details in writing within 14 days of the date of delivery of the products.
    2. If Infinite AV Solutions are employed to install said product/s the Customer shall not open, dismantle or otherwise handle the product/s.
    1.  Notwithstanding delivery of the product/s or their installation, property in any given products shall remain with Infinite AV Solutions until the Customer has paid and discharged any and all other indebtedness to Infinite AV Solutions on any account whatsoever including all applicable sales taxes and any other taxes, levies and duties. Any payment made by or on behalf of a Customer which is later voided by the application of any Statutory Provision shall be deemed not to discharge the Customer’s indebtedness and in such an event the parties are to be restored to rights which each respectively would have had if the payment had not been made.
    2. The Customer acknowledges that they are in possession of the products solely as a bailee for Infinite AV Solutions until payment as defined in clause 4(A) has been made in full to Infinite AV Solutions and until such payment, the Customer shall be fully responsible for any loss or damage to the goods whatsoever and howsoever caused following delivery.
    1. Infinite AV Solutions shall not be liable for any failure or delay in supply or delivery of the products or Works where such failure or delay is wholly or partly due to any cause or circumstances whatsoever outside the reasonable control of Infinite AV Solutions including, but not limited to war, strikes, lockouts, industrial disputes or unrest, government restrictions or intervention transport delays, fire, act of God, breakdown of plant, shortage of supplies or labour, storm or tempest, theft, vandalism, riots, civil commotions or accidents of any kind.
    1. If any products and Works specified within this quotation are unavailable at the time of the works being carried out, Infinite AV Solutions in its absolute discretion may substitute a reasonable alternative.
    1. All installation work, including cabling, terminations, bracketing, and accessories used is guaranteed for 12 months from the date of completion. 
    2. All workmanship work is guaranteed for 5 years from date of completion. 
    3. All call outs relating to Installation & Workmanship Warranty within the warranty period will be no charge.
    4. Infinite AV Solutions will provide warranty services for all supplied equipment, for items supplied which have included warranty periods. We will attend site for troubleshooting issues, remove and return to vendor items for repair and return repaired items and recommission. For onsite warranty items Infinite AV will co-ordinate with the Customer for site visits.
    1. It is the sole responsibility of the Customer to check and confirm the order with Infinite AV Solutions prior to signing the Quotation. Infinite AV Solutions will not be held liable for incorrect orders.
    2. It is the responsibility of the Customer to ensure that the Works can be completed without interruption, in a continuous workflow and on the mutually agreed date. Infinite AV Solutions reserves the right to charge the Customer any extra costs incurred by Infinite AV Solutions by virtue of interruption including but not limited to additional return to site charges and travel costs. The Customer shall be fully responsible to ensure that plumbing, electrical installations and any other installations not specified within this quotation do not foul the work area and associated areas. The customer shall be fully responsible for any necessary foundations.
    3. The Customer shall ensure that Infinite AV Solutions has clear and free access to the work site at all times to enable them carry out the Works. Infinite AV Solutions shall take all due and reasonable care when delivering and installing the product/s in accordance the Terms and Conditions. Infinite AV Solutions shall not be liable for any loss or damage to the site.
    4. The Customer accepts all liability for, and indemnifies Infinite AV Solutions against, any custom orders or additional requests that are outside the usual scope of works, including but not limited to anything that is labelled as a “client/customer requirement”. The usual scope of works, and what is outside same, is determined solely by Infinite AV Solutions. 
    1. If the Customer fails to comply with any of these Terms and Conditions or being a natural person or persons commits any act of bankruptcy or being a corporation passes a resolution for winding up or liquidation (other than for the purposes of reorganisation or reconstruction) or enters into any composition or arrangement with creditors or if a receiver or manager is appointed for any property or assets of the customer or becomes liable to be wound up by reason of insolvency or if any petition is presented for its winding up, or if a Liquidator or Provisional Liquidator is appointed, Infinite AV Solutions may, in addition to exercising all or any of its rights against the Customer, suspend any further deliveries and immediately recover possession of any products not paid for in accordance with the Terms and Conditions. Infinite AV Solutions will not be liable for any loss or damage the Customer suffers as a result of Infinite AV Solutions exercising its rights under this Clause.
    2. If the Customer cancels or alters any order or part order for any product at any time after Infinite AV Solutions has received the order than Infinite AV Solutions reserves the right to charge to the Customer, the cost of any product/s or materials already acquired for the order together with cost of labour and tooling expended to the date of such cancellation or alteration. This is a genuine estimate of costs and expenses incurred by Infinite AV Solutions to date.
    3. Infinite AV Solutions reserves its rights as Seller under the Sale of Goods Act or similar State or Territory laws.
    1. If any clause or part thereof of these Terms and Conditions is invalid or not enforceable in accordance with its terms, all other terms, or parts thereof which are self-sustained and capable of separate enforcement without regard to the invalid or unenforceable clause or part thereof is and will continue to be valid and enforceable in accordance with its term.
    2. The Customer agrees that these Terms and Conditions are governed by and construed in accordance with the laws of the New South Wales and the Customer and Infinite AV Solutions submits to the non-exclusive jurisdiction of the Courts of New South Wales. 
    3. Subject to other clauses in these Terms and Conditions and implied provisions, Infinite AV Solutions shall not be liable whatsoever to the Customer for any indirect, consequential loss and/or expense (including loss of profit) suffered by the Customer arising out of a breach by Infinite AV Solutions of these Terms and Conditions. In the alternative, Infinite AV Solutions liability shall be limited to damages not exceeding the contract sum of the order.
    4. Infinite AV Solutions may assign all or any part of its rights and obligations without the Customer’s consent.
  1. Amendments
    1. Should you not understand anything stated in these Terms and Conditions or wish to request any amendments, please contact Infinite AV Solutions. If you give us instructions to proceed after receiving these Terms and Conditions, same is taken as acceptance of the terms as disclosed herein. 

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